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Office Programs Not Responding

Anonymous
2019-11-07T19:03:43+00:00

Beginning yesterday I have has problems with Office products going into 'not responding' mode. I am able to open a program but when I attempt to open a file (Word) or set a new appointment (Office) the screen freezes and I am unable to work the programs. I've closed the program and restarted only to have it repeat the problem. Help is greatly appreciated.

Pat Farrell

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. DaveM121 891K Reputation points Independent Advisor
    2019-11-07T19:13:38+00:00

    Hi Pat

    Are you using Office on a Windows device, if so, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

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