Share via

Error code 30045-39 (1)

Anonymous
2019-07-10T19:36:05+00:00

I have purchased the upgrade for Office 365 and I am getting the following error  30045-39(1).   Can anyone advise how to resolve this error?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-07-10T19:54:10+00:00

    Hi WendyCanessa,

    I'm Charles, an Independent advisor trying to help.

    It has tried to perform a reinstallation, generally, this process solves that problem, for it, uninstall Office and re-execute it. As support, I will add two links, one where it indicates step by step how to uninstall and the next shows the reinstallation. More detail see here:

    Uninstall Office

    https://support.office.com/en-us/article/Manual...

    Reinstall Office

    https://support.office.com/en-us/article/downlo...

    I hope the information is useful.

    Happy day

    Best Regards,

    Charles.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-07-10T19:47:28+00:00

    Hi Wendy, I'm Peter an independent advisor, I've been looking through some support articles and a few users with the same error have fixed the issue by uninstalling Office and reinstalling.

    https://answers.microsoft.com/en-us/msoffice/fo...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-07-10T19:45:54+00:00

    Dear Wendy

    I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products.

    Please check Rolando's message in this thread https://answers.microsoft.com/en-us/msoffice/fo...

    Was this answer helpful?

    0 comments