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I created doc some years ago. I updated it and later changed in from 2018 to 2019 - this seemed to upset it - it had never been read only before.
Now i cannot even remove it from the screen to deal with anything else!
The message on screen when I try to close it says
2Word cannot save this file because it is already open elsewhere
(C:\Users\User|Appdata...\Normal.dotm)
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is a different situation. Are you trying to save a file as Normal.dotm? Or do you have the Normal template open for editing? Do you have copies of Normal.dotm in more than one place?
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
The message on screen when I try to close it says
2Word cannot save this file because it is already open elsewhere
(C:\Users\User|Appdata...\Normal.dotm)
That message means you have more than one document open and have made changes to your setup that have to be saved in the Normal.DOTM The simplest fix is to say no to saving these changes. Close all other open documents, then open any you need to again.