Using MS Forms within Teams - Polls within a Chat

Question

Hello,

I've been attempting to create a new quick poll within a Teams chat using Forms. I can create the poll and preview, but am unable to answer myself and when I send the poll to the chat, the poll is double posted and no one is able to respond.

Additionally, when I try to answer a poll created successfully by another user, it stat's "Unable to reach app. Please try again". 

I also have had issues creating a poll using the bot. 

I have read through theprevious created question, however the answer provided did not work for me. 

I have uninstalled, reinstalled and updated my Teams today. The version is 1.3.00.4461 (64-bit). It was last updated on 3/5/20.

I have also restarted my computer, and tried using the Webapp instead of my desktop app, but nothing has worked so far. 

Any additional guidance would be appreciated!

Answer 1

I got the same error when try to use forms in team.

Answer 2

Hello LS,

My name is Juan Pedro, I am an Independent Advisor and consumer of Microsoft products. I will be more than happy to assist you today!

Have you tried following the steps on this link? https://support.office.com/en-us/article/create...

I hope this helped. I will be around in case you need something else.

Thank you.

Answer 3

Hi Anna, thanks for the advice. Unfortunately when I try to call that number it does not go through (also appears to be for the Philippines where I am not). I'll wait to see if anyone else has a response or try to find a different number.

Answer 4

Hi LS,

This is Anna and I’m an Independent Advisor.

I see you that have used your resources but still doesn't work for you. It is best to call the Microsoft Technical Support at 1800 1 110 2363 for better assistance so they can see possible reason why you're encountering this problem.

Hope you'll get the resolution you need.