Server 2019 failing to boot

Brian Scahill 1 Reputation point
2021-08-06T17:47:12.86+00:00

Hello,

A server was hung on 100% applying windows updates, so I tried running the following command that I found that was supposed to assist with the issue:

DISM /Image:D:\ /Cleanup-Image /revertpendingactions

After running the command, the server just bluescreens when booting with the error: "PNP DETECTED FATAL ERROR"

Any suggestions on how to fix it?

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Brian Scahill 1 Reputation point
    2021-08-06T17:58:15.187+00:00

    Sorry, I forgot to mention that the server won't boot via any of the Safe mode options, and won't boot using last known good configuration as well.

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  2. Docs 15,226 Reputation points
    2021-08-06T18:26:32.11+00:00

    The BSOD PNP DETECTED FATAL ERROR = bugcheck CA

    This indicates that the Plug and Play Manager encountered a severe error, probably as a result of a problematic Plug and Play driver.

    See if you can find:
    %systemroot%\minidump
    %systemroot%\memory.dmp

    Post share links using one drive, drop box, or google drive.

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  3. Docs 15,226 Reputation points
    2021-08-08T13:16:22.523+00:00

    See if you can find them by searching using:

    C:\windows\minidump
    C:\windows\memory.dmp
    C:\windows\livekernelreports

    D:\windows\minidump
    D:\windows\memory.dmp
    D:\windows\livekernelreports

    Please run both the V2 and DM log collectors (the V2 log collector may not work on windows servers but it collects more useful log files and folders for troubleshooting)> post share links into this thread

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.windowsq.com/resources/dm-log-collector.9/

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