Ink Annotations moving between OneNote for Windows 10 app and OneNote Online

Question

Hi,

I have been annotating my notebook pages using the "draw" function in OneNote for Windows 10 app.  However when I access the same Notebook page via the Teams app (which opens up the page in OneNote online) the annotations have moved slightly and therefore don't line up with the text correctly.  See attached screenshots.  Is there anyway of stopping this from happening?

Answer 1

Hi jack,

Thank you for your message in this forum.

According to your description, it seems that you have used Draw function in OneNote for Windows 10 and use pen to make some changes. When you went back to Teams, you found that the changes you made with Draw feature in OneNote for Windows 10 have been moved.

If my understanding is right, we have tested it on our side and we can reproduce the same situation as yours, as shown below:

Since Teams is equivalent to a browser to integrate various services together. So it may have some difference with OneNote for Windows 10 client. Given this situation, I do understand the inconvenience it has made and apologize for it.

To address your concern about the situation, we’d suggest you go to Teams UserVoice to provide your feedback. This is the best platform to let us hear from you and make our products and services better for you and others. Or you can also provide feedback to our related team by clicking on the Help button insider Teams. This feedback will directly go to them so that our related team can hear your voice on this feature directly.

Your understanding and patience will be highly appreciated.

Best Regards,

Sukie