OneDrive Share Screen is Shrinking in Size everytime I click in the window

Brandon Routley 1 Reputation point
2021-08-06T17:40:18.56+00:00

I have a client that when they select to share a file from the sync'd sharepoint Library via windows file explorer, the sharepoint settings screen/window shrinks in size everytime they click within the share window. is this a Windows/file explorer glitch? How do I correct this?
Causing a lot of workflow issues and added steps just to share a file.

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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3 answers

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  1. Yi Lu_MSFT 17,461 Reputation points
    2021-08-09T08:55:52.293+00:00

    Hi @Brandon Routley
    What’s the version of your Windows? Did you update it recently?

    As per my test, I couldn’t reproduce this issue on Win10 and Windows Server 2012 R2. You could open a service request in Microsoft 365 admin center for better help.

    121646-request-service.png


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  2. Bryce Hunsaker 1 Reputation point
    2021-08-10T15:41:25.437+00:00

    Less of an answer than a work around. We have 2 users having this problem. Different browsers didn't seem to make a difference. However when sharing from the web browser if you put the zoom level at 60% or less it didn't seem to have the problem at least on one user. I haven't been able to try with the other user yet.

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  3. Render, Stefan 1 Reputation point
    2021-08-11T21:01:00.687+00:00

    Try manually zooming in/out on this window by holding down CTRL and scrolling your mouse wheel.

    I had a user with this issue and after manually changing the zoom the OneDrive Share window resized itself properly when he began adding a user to share the file to.

    Hope this helps.

    EDIT: Looks like this was a brief fix. Issue came back shortly after.

    Thinking this has something to do with the latest build that released earlier this month.