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Unble to Add Groups in AAD

halancc 1 Reputation point
2020-07-21T22:40:15.82+00:00

When I log into Azure and go to Active Directory to add a group - there is no response when I click on group. The blade does not come up. Yet, when I click on user, I can add users.

I have logged out and logged in again into Azure. I have tried a second admin account. I have tried the app and even another browser but the group blade does not come up.

When I switch directories and click on users so I can add users - I get the following error message:
"Unable to complete due to service connection error. Please try again later."

When I attempt to add a group in the second directory - the group blade does not appear.

I have gotten the service connection error message before.

What am I doing wrong?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,436 Reputation points
    2020-07-21T23:07:25.93+00:00

    Try using the New-AzureADGroup cmdlet as a workaround:

    Connect-AzureAD
    New-AzureADGroup -DisplayName "My new group" -MailEnabled $false -SecurityEnabled $true -MailNickName "NotSet"

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  2. AmanpreetSingh-MSFT 56,506 Reputation points
    2020-07-22T15:11:55.603+00:00

    Hello @halancc

    This usually happens if the required URLs for Azure AD are not whitelisted in the firewall or proxy device. Make sure below URLs are whitelisted in your case:
    `

    1. *.aadcdn.microsoftonline-p.com
    2. *.aka.ms
    3. *.applicationinsights.io
    4. *.azure.com
    5. *.azure.net
    6. *.azureafd.net
    7. *.azure-api.net
    8. *.azuredatalakestore.net
    9. *.azureedge.net
    10. *.loganalytics.io
    11. *.microsoft.com
    12. *.microsoftonline.com
    13. *.microsoftonline-p.com
    14. *.msauth.net
    15. *.msftauth.net
    16. *.trafficmanager.net
    17. *.visualstudio.com
    18. *.windows.net
    19. *.windows-int.net

    `
    Traffic to these endpoints uses standard TCP ports for HTTP (80) and HTTPS (443).

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