Sharepoint access for external user

Question

Hi, I m a graphic designer with an iCloud email address. I also have an office 365 account. I have a client that is wanting me to set up their image gallery within Sharepoint and they are trying to give me the appropriate access rights as I sit outside their company and work remotely.  They have tried everything and im still getting a pop up saying 'Access denied. You do not have permission to perform the action or access the resource.' Is it because I am using an iCloud email address? this has been going on for weeks and any help would be appreciated. I'm trying to avoid having another email address set up just to access this Sharepoint! Georgie

Answer 1

Hi Georgie,

Sorry for the inconvenience it may have caused.

Actually, SharePoint document libraries can be shared with external users.

In a Microsoft 365 organization, SharePoint external sharing is affected by many factors such as Azure Organizational relationships settings, Microsoft 365 Groups guest settings, SharePoint organization level sharing settings, SharePoint site level sharing settings, etc. Only after these settings are set to allow external sharing, a specific site or files/folders in the site can be shared to external users. For more information about it, see Collaborate with guests in a site.

And there’re some other knowledge-based articles for your reference:

1. External sharing overview;
2. Manage sharing settings.

And to share a specific document library to external users, access to the library, click on Library settings > Permissions for this document library under Permission and Management.

1. Click on the Stop Inheriting Permissions button.

2. Click Grant Permissions > Invite People and enter your iCloud email there to add you the document library. Then an email would be sent to your iCloud mailbox, you can log into the library by clicking the link provided in that email.

If the issue persists after completing the above steps, to further check it, we need you to provide a screenshot of the error message.

Appreciate your understanding.

Best regards,

Madoc

Answer 2

Hi Georgie,

Have you checked the above reply? Feel free to post back if you still need assistance.

Best regards,

Madoc