Is my organization charged for sending the phone calls and text messages that are used for multi-factor authentication?

Marilee Turscak-MSFT 35,616 Reputation points Microsoft Employee
2019-10-31T00:28:34.89+00:00

Is my organization charged for sending the phone calls and text messages that are used for authentication?

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Micah McKittrick 946 Reputation points Microsoft Employee
    2019-10-31T00:50:50.98+00:00

    No, you are not charged for individual phone calls placed or text messages sent to users through Azure Multi-Factor Authentication.

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  2. Andy David 701 Reputation points
    2019-11-01T10:14:32.58+00:00

    and I would recommend using the Authenticator app as the primary means of verification as well.

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    1 person found this answer helpful.
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