Error Code: CAA20008

Question

Even though I typed in correct password, I cannot log-in and windows shows below messages.

Error Code: CAA20008 and it says when this problem occurs repeatedly, ask to system admin.

My question is how to solve this log-in error?

Answer 1

Hello TGKim1

I am V. Arya, Independent Advisor, to work with you on this issue. Since the screenshot is not in English - Is this a problem related to Office 365 or Windows?

Answer 2

First validate whether you are able to login to Online Onedrive using the same credentials and your data is safe.

https://onedrive.live.com/

If everything is in order, please try these steps and check after each step.

1. Reset Onedrive

Windows Key+R > Copy the below and paste and Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

2. If above doesn't solve your issue - Do unlinking and relinking of Onedrive (This will perform resyncing again, hence will take time)

Right click on your Onedrive, Click Settings, Click Unlink this PC

Wait for some time and link it again the way you did unlinking and then synch.

Answer 3

Hello TGKim1

I am V. Arya, Independent Advisor, to work with you on this issue. Since the screenshot is not in English - Is this a problem related to Office 365 or Windows?

Hellow Arya,

I added Eng ver. img.

As you can see top of the right, it's onedrive log-in web page.

The account is for office 365 and I got a tons of family pictures synchronized with this account so it's really crucial to me.

Answer 4

I keep on puting my code in and it saying it not takeing it