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Microphone problem on Powerpoint

Anonymous
2020-09-21T12:43:31+00:00

Hello. My powerpoint is not able to detect my camera and microphone. Both camera and microphone are working fine on other applications such as Microsoft teams. I cannot record audio or video on powerpoint it says camera and microphone not available.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2020-09-21T14:33:46+00:00

    Hi DR.,

    I found a workaround for this issue that you can try.

    Save the PowerPoint as a 97-2003 PowerPoint file. Once you have done that, go back to the file and try to record again. Check to see if it recognizes your microphone.

    Let me know if this works.

    Regards,

    Katha

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  2. Anonymous
    2020-09-21T14:01:14+00:00

    Hi DR.,

    I see. I'm sorry that you've been experiencing this issue.

    If it's not too much trouble, can you send screenshots of the exact prompt you see on screen when you try to record your audio?

    Thanks,
    Katha

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  3. Anonymous
    2020-09-21T13:44:51+00:00

    Thank your very much for uour reply. I am using the latop embbed microphone. I have also tried external micrphone it doesnot work with powerpoint, same problem remains

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  4. Anonymous
    2020-09-21T13:36:31+00:00

    Hi DR.!

    I'm Katha, an Independent Advisor and a Microsoft Office user like you. It's my pleasure to help you out on your concern.

    May I know what kind of microphone you are using?

    Regards,
    Katha

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