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I'm trying to connect to exchange via IMAP but I keep on getting the stated error. kindy help.
Exchange 2010
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Hi @MK-19991，
Before we go on, would you mind clarifying the detailed build number of your Exchange 2010 and on which mail client you are trying to configuring the Exchange account via IMAP?
Besides, please refer to the document below and make sure IMAP service has been enabled and is running properly:
Enable IMAP4 in Exchange 2010
Furthermore, as regards to the error message you shared above, I tried searching further and found the following thread which mentions a similar error but involves PHP and a third party application:
Inbound Email: PHP Notice: Unknown: Kerberos error report emails with MS Exchange
(Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
Sorry that I personally am not familar with either that software or PHP, but considering that the error message is similar to what you encountered, I'd recommend having a look at the discussion there and see if the provided solution can apply to your situation.
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hello @Yuki Sun-MSFT
thank you for replying. I'm trying to configure a 3rd party PHP client.
my exchange 2010 is version 14.3 build 123.4
tthank you.
Hi @MK-19991,
Thanks for the clarification.
To help narrow down whether the issue is with the particular PHP client, if possible, I'd suggest trying to configure the account via IMAP on a different client like Microsoft Outlook and see if it can be added successfully. You can also run an IMAP Email test using Microsoft Remote Connectivity Analyzer and check the result.
If the account fails to be added to Outlook or the IMAP test fails, please post back with the error message you encounted after removing personal information for further analysis.
If there's no issue configuring the account using IMAP to Outlook or the IMAP test goes well, then it seems that everything is fine with the settings on the Exchange server side and thus you may need to invesigate further from the 3rd party PHP client side.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
This has helped immensely thank you. The issue was with my 3rd party client.
Hi @MK-19991,
Glad to know that it can be of some help : )