Problem when leaving Powerpoint presentation mode

Question

Dear Microsoft community,

I experience the following problem (working with 365 on my Mac)...

My problem: When closing the presentation-mode for PPT, instead of going back to the file that I'm presenting, PPT pulls up one of the other PPT files that I have open.

My question: How can I stop this from happening (other than closing all other PPT files except the one that I'm presenting, which would be annoying)? 

Many thanks in advance for your advice. 

Frank

Answer 1

Hi Frank,

As per your description, I have tested from my side I open three different PowerPoint presentation slide on mac OS and when I click one of them in presentation mode after that when I exit presentation mode and other two PowerPoint cannot pull up in my side.

Please try to opening PowerPoint for Mac in Safe Mode  to determine whether background programs are interfering with any 3^rd^ partiesfor Mac. 

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

In order to help you further and make the issue symptom clearer, we would like to know the following:

1.Does this issue happen to all PowerPoint even newly created ones or only specific ones?

2.Could you please share with us steps how did you closing the presentation mode.

3. PowerPoint application version with detail build number. (Open PowerPoint application> Click on PowerPoint in Menu bar> About PowerPoint)
4. MacOS version. (Click on Apple icon> About Mac)

I appreciate your time and understanding.

Best Regards

Waqas Muhammad

Answer 2

Hi Frank,

Feel free to post back if you need further assistance.

Best Regards,

Waqas Muhammad