How long does it take to get a response for a support request

Ken L 1 Reputation point

I submitted a support request regarding employment verification for a developer account over two weeks ago and have not received a response. How long does it usually take to get a response?

Access Development
Access Development
Access: A family of Microsoft relational database management systems designed for ease of use.Development: The process of researching, productizing, and refining new or existing technologies.
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