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cannot authenticate on mac desktop

Anonymous
2020-04-27T22:59:29+00:00

I am using Microsoft Excel 2016 (desktop version) on a Macbook Air (10.11.6)

I cannot authenticate. Please help

The authentication session has expired. Please sign-in again.

An unknown error has occurred. The error code is: 0x80004005

The system requires that you sign on to a valid account. The error code is: 0xD000000C

Microsoft 365 and Office | Excel | For home | MacOS

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  1. Anonymous
    2020-04-27T23:51:45+00:00

    Hi I am an independent advisor and hoping to help you today.

    I am sharing a link below from office support and you may try the fix indicated in the link:

    https://support.microsoft.com/en-gb/office/erro...

    Hope this helps.

    Thank you.

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