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Missing "Open in Excel" button

Anonymous
2020-06-14T21:21:06+00:00

I have a personal subscription to Microsoft 365, having used it at work.  However, on my personal account, I cannot seem to open my documents in the desktop apps; I only have the option to open online.  For example, there is no option to open a document in Excel directly from the Onedrive screen, and when you open the document in Excel online, there is no "open in Excel" button visible.  Is there a setting I need to change?

Thanks

[Moved from Excel/Windows 10/Microsoft 365 Apps or Office 365 business]

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2020-07-03T09:49:00+00:00

    Hi Jomel

    This issue appears to have rectified itself!  I tried both Internet Explorer and Edge about a week after your message, and again just now, (sorry for delay) and now the 'open in app' feature now appears to be there.  I can only assume there was an update which resolved it as I have not changed any settings myself.

    Anyway, thanks for your time and help.  Hopefully things are ok now!

    Philippa

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  2. Anonymous
    2020-06-18T22:04:39+00:00

    Thank you for the update, Philippa. Please try using other web browsers and notify us on the result.

    Regards.

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  3. Anonymous
    2020-06-18T08:35:16+00:00

    Hi Jomel

    Thanks for getting back to me. In answer to your questions:

    1. Yes, that is how i have been working - downloading the excel doc, working on it, then uploading it again to the folder.
    2. I have been using microsoft edge, but not tried another browser as yet. I can try to do this later. 
    3. Yes, i think it is the same for all documents.

    Thanks

    Philippa

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  4. Anonymous
    2020-06-15T22:58:56+00:00

    Hi PT...,

    Thank you for posting your concern here in Microsoft Community. I hope everything is well despite the trouble you're experiencing with opening a workbook using the Excel application. 

    To better assist you with this, we would like to gather more information. Please answer the questions below:

    • Have you tried downloading the workbook locally and open it using the Excel application?
    • Have you tried using a different web browser? If not, please do so and check if the problem persists.
    • Does the issue occur to all your saved workbooks in OneDrive?

    We'll wait for your reply.

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