Issues with adding SharePoint email attachments

Question

Not all of my users are seeing the option to add items from SharePoint.  How do I add that option for them?

In addition I have a user who can get to a SharePoint document but when she goes to add it to the email as an attachment, she gets the error message "Changes made to this item have been lost because of a reconnect with the server."

I have not seen this one before and am not sure how to fix it.  Help, please?

Answer 1

Hi M Nicoletti, 

Have you checked my reply above? If there are any updates,  please post back here and share with us at your convenience.

Best regards,

Dihao

Answer 2

Hi M Nicoletti,

Thank you for posting your question in this community. From your description, it seems that some of your user cannot add the file from SharePoint document library into their email which they didn’t have certain options. May I know how did your members add SharePoint files as the attachments in Outlook email?

Generally, we can add the SharePoint file as an attachment in Outlook by clicking on Attach > Browser from Cloud location > Groups > Then choose the file from a document library.

 

For the second question about the error message when the user send email attachment, may I know where did she get this error message, in SharePoint document library or Outlook application? If she attached the file in email from Outlook desktop application, I suggest you can let here try to attach the file in SharePoint document library with Outlook for the web application and see whether the same error happens.

Best regards,

Dihao