Error code 135011

Question

Hi. 

Something went wrong as my organization disable this device. 

i cannot find any solution in https://www.microsoft.com/wamerrors

Please assist me with this troubleshooting.

Thank you.

Answer 1

Hi Aleideans,

Thanks for your updating to help us better understand your issue.

According to your description, it seems that your device has been disabled to access Office, then may I confirm that if you have contacted your admin to go to Azure AD admin center > Azure Active directory > Devices to check the disabled devices list.

If you have tried but this issue persists, please follow the below article to check if it works:

Related article: Azure Active Directory device management FAQ

Please have a try and share the result with us.

Best Regards

Higgins

Answer 2

Hi Aleideans,

Feel free to leave a reply if you need more assistance.

Best Regards

Higgins

Answer 3

Hi Aleideans

Is there any progress on this issue?

Feel free to leave a reply if you need more assistance.

Best Regards,

Higgins

Answer 4

Hi Aleideans,

Thanks for your sharing here and we will try our best to help you.

According to your description, may I confirm that if you encountered an Authentication issue?

If so, please follow the below thread which has the same issue with you to check if it works.

Error Code 135011 after Authentication

Besides, to prevent giving wrong advice due to misunderstanding your question. Could you please provide more information about your question. I can understand it could cost you some time, but it is necessary to help you more efficiently, your understanding will be highly appreciated!

Anyway, I ‘ll continue to help you, looking forward to your reply,

Best Regards,

Higgins