OWA User Profile's Picture Not Showing Externaly

Hammoudeh 346 Reputation points
2021-08-10T10:18:54.73+00:00

Hello All,

I added a picture to my owa profile and it shows when i send emails internally "it showed to the recipient" but when i send an email to external recipient it does not showing. how can i make my owa profile picture showing to external recipient? the following figure is from my Hotmail:

the following shows no picture in my Hotmail account:

This is my OWA picture:
121925-image.png

How can i show it.
Thank you

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,391 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Robert Sparnaaij [MVP] 1,811 Reputation points MVP
    2021-08-10T11:27:04.013+00:00

    You can't.

    Exchange User Pictures are stored internally only. Outlook merely resolves the reference for the picture of other internal users. The user pictures are not sent with the email itself.

    When an external recipient creates a contact with an image in their Contacts folder, then that picture wil show up when they receive an email from that contact.

    0 comments No comments

  2. KyleXu-MSFT 26,211 Reputation points
    2021-08-11T06:44:59.963+00:00

    @HamoudaAlbakri-3924

    Exchange online user photo can only show within your tenant, it cannot be see by external users or other tenant user. If will show as a Microsoft logo for external users:
    122262-qa-kyle-14-44-13.png


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.