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Cannot remove file that was shared with me

Anonymous
2020-10-18T03:58:20+00:00

I have a similar issue as this thread:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_onedrivefb-mso\_winother-mso\_o365b/removing-files-from-shared-with-me-folder-in/455c1b46-0aa8-46bb-b14c-aad4d08d930f

There are Excel sheets and Word Documents that were shared with me 4 years ago which I no longer want in any way, but I cant remove them from the apps or using OneDrive on the web

As far as I can tell, this requires a forced crawl by Microsoft to purge the files. Can you please assist.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-10-26T20:46:32+00:00

    I have the same exact issue with a word file and it is not, never was listed in OneDrive in the shared folder. I have read in other posts that deleting the email would solve the issue which I have done, but the shared with me file remains. I also do not see an email OneDrive support option.

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  2. Anonymous
    2020-10-18T19:45:43+00:00

    Hello A5H8,

    We appreciate you reaching out regarding your concern with removing shared file with OneDrive. Let me point you to the best venue to get this addressed.

    Please understand that there are changes in how OneDrive is being supported here in the Community Forum. You may refer to this link.

    For immediate assistance regarding OneDrive, please allow me to direct you to the proper support team who are experts and more equipped to help you in any OneDrive concerns. We advise that you get in touch with them by following these steps: In your OneDrive app > click on Files> choose Help & Feedback > select Ask for Help. Type your query and click Send. Once it’s submitted, one from our OneDrive Support Team will respond to you within 24-72hours.                                                                                                                                                                                                                                                                                                  Another way to reach out with our OneDrive support team is throughOneDrive.com. To contact them, please follow these steps:

    1. Sign in to OneDrive.com using any browser.
    2. Click the ? icon (Help icon) on the top banner of the page.
    3. Then, select Email OneDrive support, submit your concern and then follow the prompts to request for support.

    If you need more advice from us, you can get back to us by replying to this thread or create a new thread using this linkif you have a different concern.

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