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Error code 0xc0000142

Anonymous
2020-10-05T20:46:01+00:00

Hi,

Yesterday MS Office was working fine on my PC. I restarted it today, and now am unable to open any MS Office apps. A window appears saying that Office is updating, and eventually this disappears to give way to the error message above; 0xc0000142.

As far as I know, no settings were changed, and my MS subscription is up to date! Any ideas welcome.

Thanks

Microsoft 365 and Office | Word | For home | Windows

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  1. DaveM121 869K Reputation points Independent Advisor
    2020-10-05T21:21:50+00:00

    Hi AnyMaths,

    I am Dave, an Independent Advisor, I will help you with this . . .

    Error (0xc0000142) is a known issue with Microsoft Office updates, follow these steps to perform a full repair of your Office installation . . .

    1

    Windows 10

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps, then scroll down to find Microsoft Office

    Select that and choose Modify - Online Repair

    2

    Windows 7 or 8

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair

    That should fix any issues with your Office Installation . . .

    10+ people found this answer helpful.
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  1. Anonymous
    2020-10-06T19:59:04+00:00

    Brilliant, problem solved. Thank you for your help.

    1 person found this answer helpful.
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