Error: The specified list is invalid, The specified list might have been deleted or you might not have permission to view it.

Question

We have external users who we previously granted access to a shared library. Recently when they try to access the library they get the :The specified list is invalid, The specified list might have been deleted or you might not have permission to view it." We have tried Edge, Chrome and IE and they work on and off.  The error flashes and the directs then to our company login page.  This is on a modern site and they only have access to a shared library. Another user in their company was also having the same error when trying to access our site. Any help greatly appreciated. "The specified list is invalid, The specified list might have been deleted or you might not have permission to view it."

Answer 1

Hi Elizabeth_2019,

I go through your post carefully and I do understand the inconvenience it has made and apologize for it.

As per your description, it seems external users get error message when they try to access shared SharePoint online library and however, they have granted access to a shared library.

As you mentioned, “We have tried Edge, Chrome and IE and they work on and off” try users change another internet connect and see if there is any difference.

 To narrow down the issue, please provide the information below:
1. If you create a new document library and shared libraries with external users, does the issue happen?
2. Does the issue happen to all external users?

I appreciate your patience and understanding.

Best Regards

Waqas Muhammad

Answer 2

Hi Elizabeth_2019,

Feel free to post back if you need further assistance.

Best Regards,

Waqas Muhammad