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Visio Data Visualizer - Excel Add-In

Rob Love 1 Reputation point
2021-08-10T18:14:43.853+00:00

Win-10, Web filter disabled.

Getting this error code on 3 machines on a domain network trying to install this add-in. Office 365 E3. First question on forum.

Went to MS support page and nothing helpful.

ADD-IN ERROR We can't start this add-in because it isn't set up properly.

122077-error1.jpg

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
261 questions
Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,748 questions
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  1. Emi Zhang-MSFT 27,086 Reputation points Microsoft Vendor
    2021-08-11T02:33:10.477+00:00

    Hi @Rob Love ,
    What version of Excel did you use?
    I suggest you check if your Excel version is supported by this add-in:

    *- Excel 2016 or later on Windows

    • Excel on Mac (Microsoft 365)
    • Excel on Windows (Microsoft 365)
    • Excel on the web
      *

    I also suggest you refer to this support article and check if you can get any help from it:

    https://learn.microsoft.com/en-us/office365/troubleshoot/installation/cannot-install-office-add-in

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.
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