Visio Data Visualizer - Excel Add-In

Rob Love 1 Reputation point
2021-08-10T18:14:43.853+00:00

Win-10, Web filter disabled.

Getting this error code on 3 machines on a domain network trying to install this add-in. Office 365 E3. First question on forum.

Went to MS support page and nothing helpful.

ADD-IN ERROR We can't start this add-in because it isn't set up properly.

122077-error1.jpg

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
247 questions
Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,662 questions
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  1. Emi Zhang-MSFT 22,551 Reputation points Microsoft Vendor
    2021-08-11T02:33:10.477+00:00

    Hi @Rob Love ,
    What version of Excel did you use?
    I suggest you check if your Excel version is supported by this add-in:

    *- Excel 2016 or later on Windows

    • Excel on Mac (Microsoft 365)
    • Excel on Windows (Microsoft 365)
    • Excel on the web
      *

    I also suggest you refer to this support article and check if you can get any help from it:

    https://learn.microsoft.com/en-us/office365/troubleshoot/installation/cannot-install-office-add-in

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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