Error "Print to OneNote"

Question

I have used OneNote for a long time, but this is the first time this has happened to me.  I am attempting to print a PDF to OneNote and it seems like OneNote is not responding.  OneNote usually automatically opens up and I select the notebook I want the PDF to print to, but it's just stuck in the printer queue...  I have shut down and restarted my computer but I am still having the same issue.  Is there a way I can fix this?

Answer 1

Sometimes it helps to clear the printer queue:

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/how-to-clear-printer-queue-in-windows-10/7e5aceec-de45-490d-b9a1-9639458a24d0

Bernd

Answer 2

Bernd,

Thank you for your advice. I have tried clearing the queue as well and tried again for good measure and it did not help solve the problem. Do you have any other suggestions?

Answer 3

Hi Sarah,

Based on the screenshot, it seems the issue you encountered is related to OneNote 2016. Therefore, I recommend you try to print to OneNote for Windows 10 to check the result.

And in case the issue is related to a certain file, try to print another file to see if it makes any difference.

Best regards,
Madoc

Answer 4

Hi Madoc Huang,

Thank you for your reply. I tried printing the same document with One Note for Windows 10 as you suggested and it still didn't work. I printed another PDF document as you suggested and it did work. It also worked when I printed it to OneNote (Desktop) as this is the way I am used to. Even if they're both PDFs, do you know why one of the documents is unable to print to OneNote?

Answer 5

Can you print the ominous PDF to a real printer ?

Maybe printing is not allowed ...

Bernd