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mincrosoft

Anonymous
2021-02-12T10:14:16+00:00

right, when ever I try to log in it takes me to my old mincrosoft account I click back it does not work I do not know what to do?

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  1. Anonymous
    2021-02-12T10:32:16+00:00

    Hi Loganjackson,

    Thanks for your posting. 

    It looks like your browser auto redirect you to your old account page. Please kindly try to clear your browser's cache and cookies, then remove the web credentials of your old account.

    Clearcache and cookies

    Open Microsoft Edge and select More option(…)  > Settings  > Privacy& security.

    Under Clear browsing data, select Choose what to clear. Image

    Clearweb credential

    Click start button, input credential manager.

    Under Web credentials remove your old credentials.

    Or you can login your account under InPrivate mode.

    Any update will be appreciated.

    Best regards,

    Regina

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