Getting error on Attack simulation training

Question

Hi

I am getting this error when trying to lunch any of the Attack Simulations.

I Am a Global Admin with a MS E5 License.
I also try with another similar Global Account and get the same error.

Best Regards
Germier Mela

Answer 1

Hi @Betty

After a long long Troubleshooting with MS, the case was escalate to Internal engineers......

This is a "expected" Problem because the combination of the Solution what still in Preview Mode, my tenant / Country :(.

It look like they will resolve it but.... it will take Months :(. probable until the solution goes prod.

Unbelievable!!! ::((

Anyway, the Product was announced as "Generally Available"

Attack simulation training in Microsoft Defender for Office 365 now Generally Available - Microsoft Tech Community

But not for me :(.

Thanks any way for your help.

BR

Mela

Answer 2

Hi Mela,

Thanks for your feedback and efforts. So this issue is not related to browser, to further figure out what might cause it, please collect the network debug log and offer it to me in private message for further analysis. 

Kind Regards,

Betty

Answer 3

Hi Betty,

Thanks yo very much for you Answerer.

I do according your suggestion fallowing test's:

• Try with another Browser

     Google Chrome on the same Laptop: same result

     MS IE on the same Laptop: same result

     MS Edge trough a Server where  never access this Site: same result

     MS IE trough a Server where  never access this Site: same result

     MS Edge (Private Mode) trough a Server where  never access this Site: same result

     MS Edge (Private Mode with another Global Account) trough a Server where  never access this Site: same result

It looks like it is not the Browser :(.

-Well, actually I have never made this work it trough MS 365 Security.

I get for about a couple of Week another error that MS know this Issue and it is working on it.

Couple of Weeks later, this error disappear but this one comes.
I use before (and I confirm, that's steal working) this feature trough "Office 365 Security & Compliance\Threat management\ Attack simulator".

-No we don't change anything or add any APPs.

-My Account have the Global Administrator role since about two years.

-Also in to other Computer we (me and another Global Account) are getting the same result.

I have also now try with others "Technique" and "Payload" but getting the same result.

Very appreciated for your Help.

Best regards

Mela

Answer 4

Hi Mela,

Glad to help you here. I just tested this feature in my Security center, and it succeeded, so this issue should not be related to service. Sometimes, browser cache files(contains other credentials) might cause this kind of permission problem, therefore, to avoid the influence of browser and browser cache, I recommend you try to change a browser to test again, if problem persists, try to launch browser in InPrivate/Incognito window(no cache files).

If problem still exists, may I know if it occurs before? If it just occurred recently, to figure out what might cause it, please offer me below information.

1. Did you modify any setting or add certain app recently?

2. When was your account assigned the Global admin permission?

3. If you try to launch attack simulator training in another computer, is the outcome different?

Any updates are appreciated.

Kind Regards,

Betty