Share via

Data Sync Issue from on-premises to Azure SQL Database

KareemSyed 1 Reputation point
2020-07-22T10:16:57.793+00:00

Getting schema information for the database failed with the exception "We have encountered an issue in syncing your data. For more information, provide tracing ID ‘63523efe-c8b7-4204-868d-a3c92b384026’ to customer support."

Azure SQL Database
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. KalyanChanumolu-MSFT 8,361 Reputation points
    2020-07-23T13:36:11.66+00:00

    @KareemSyed We are sorry that you are having an unpleasant experience with Azure SQL Data Sync.

    Unfortunately, we cannot troubleshoot Data Sync issues remotely and will require a support ticket.
    The tracing ID lets the engineer figure out the issue and narrow down to the tables causing the issue and help you with a resolution.

    Do you have an Azure support plan? If yes, please file and issue with Azure support.
    If not, please let us know and we will help you with the next steps.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.