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AUTOUPDATE

Anonymous
2020-11-28T21:46:42+00:00

I continually get the following message on my Apple Macbook Air.

"We detected a problem with Microsoft AutoUpdate. To correct the issue, please install the latest update by clicking the OK button below."

I do the check for updates and follow instructions but the message reappears again regularly.

Can you please advise how to fix this issue?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2021-02-24T17:43:42+00:00

    I have this problem. The solution of 're-downloading the newest version' does not solve it. I'm on the latest version, as well.

    This garbage warning pops up ever 5-7 minutes and is ANNOYING.

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  2. Anonymous
    2020-11-30T01:16:24+00:00

    I have tried the suggested remedy but it has not solved my problem.  Any other suggestion?

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  3. Anonymous
    2021-02-24T17:45:43+00:00

    I also do not have duplicate apps anywhere. Typical Microsoft to just quit replying to people that have this issue.

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  4. Anonymous
    2020-12-04T07:00:28+00:00

    I have checked that 16.43 is the current version on all apps except Microsoft Teams which I havre never used. I am still getting messages about problems with updates.

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  5. Anonymous
    2020-11-30T13:54:46+00:00

    Hi Trent,

    Please try the following steps to uninstall MAU and then reinstall it:

    1.    Open any Office > click Help menu > Check for updates to open MAU

    2.    Right click MAU in the dock > select Options> Show in Finder

    3.    Quit MAU first, and then Move it to Trash to uninstall it

    4.    Go to Release history for Microsoft AutoUpdate (MAU) to reinstall the current latest version of MAU

    PS: if you cannot open MAU properly to locate the source file, please go toLibrary/Application Support/Microsoft/MAU2.0 manually to uninstall MAU

     

    Best Regards,

    Arck

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