Exchange 2013 DAG Member not applying retention policy

Palem20 21 Reputation points
2021-08-11T13:34:39.503+00:00

Hi!

I have an Exchange 2013 (CU23 up to date, two servers in DAG) running in my company.

SERVER01 is working fine and applying retention policies correctly to its active mounted databases.

However, SERVER02 is not applying retenion policies to its active mounted databases. The strange thing is that when I switch-over SERVER02's databases to SERVER01, retention policies start to work. So, the issue is in SERVER02 but I don't know what may be the reason or how to find the problem. What do you suggest?

Another strange behaviour, when I restart SERVER02, the retention policies works fine for a couple of days, and then start to fail again.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Palem20 21 Reputation points
    2021-08-11T19:48:10.027+00:00

    Microsoft Exchange Mailbox Assistants service is running ok.

    get-servercomponentstate SERVER02 shows all active.

    I couldn't find any error in eventviewer related to this issue.

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  2. Andy David - MVP 142.8K Reputation points MVP
    2021-08-11T19:55:58.413+00:00

    If you run it manually while the DBs on are server2, does it work?

    Start-ManagedFolderAssistant -Identity <MailboxIdentity>
    

    Unfortunately, troubleshooting MFA is not the easiest:
    https://www.itprotoday.com/email-and-calendaring/behind-scenes-managed-folder-assistant

    If you create a new database and moved a few mailboxes over to it ( after it replicates to both servers), does it work?