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Bitlocker issue

arun kumar 71 Reputation points
2021-08-12T04:46:49.73+00:00

Hi Team

i was using a fingerprint for login to the system. from yesterday onwards it started not working and asking to enter the pin or password for the system but i am not aware about the password or pin i was using.

when i try to login safe mode its asking to enter bitlocker recovery but don't know about where it got saved. i was not enabled bitlocker but its asking for recovery pin.

checked in microsoft account for bitlocker recovery pin but can't able to find it.

now i am unable to login system and don't have bitlocker.

how to resolve this issue. how can i get the bitlocker recovery or else let me know how to break bitlocker and the recovery with out login to the system.

Regards
Arun C V

Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups

4 answers

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  1. Damian Lang 1 Reputation point
    2022-02-20T16:15:14.093+00:00

    Bah....BitLocker encrypted ALL of the volumes on my ASUS laptop with Windows 11 Home, w/o MY interaction or initiation, b/c it apparently has UNKNOWN triggers which sets off its encryption routine . So now I have TEN volumes, EACH ONE with its own LONG separate encrypted key!!

    The user in admin mode should be who decides WHEN or IF a volume needs to be encrypted or not.!!

    Then I looked for a means to mitigate this unnecessary and mass-encryption of my created partitions, then used Power Shell to use the instructions given in Microsoft Learn to suspend encryption per volume as follows:

    PS C:\> Suspend-BitLocker -MountPoint "C:" -RebootCount 0

    Then I was presented with THIS:

    Get-Process : A positional parameter cannot be found that accepts argument 'Suspend-BitLocker'.
    At line:1 char:1

    • PS C:\> Suspend-BitLocker -MountPoint "C:" -RebootCount 0
    • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : InvalidArgument: (:) [Get-Process], ParameterBindingException
    • FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.GetProcessCommand

    IF Microsoft can't even give the proper instructions for its "commandlet to its users who just want to fix problems that they didn't cause, they why bother to posty them? I am LIVID!!

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  2. Quin Hicks 1 Reputation point
    2021-09-21T18:52:11.457+00:00

    I'm having the same issue.

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  3. arun kumar 71 Reputation points
    2021-08-24T05:03:29.577+00:00

    Now the point is how to get the recovery pin if it is not stored in Microsoft account and even unable to login laptop.

    Regards
    Arun C V

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  4. cheong00 3,491 Reputation points Volunteer Moderator
    2021-08-17T08:49:18.297+00:00

    The BitLocker key is stored in TPM module of your system unless you've "suspended" it.

    If you lost it, and not saved it on recovery key on disk or Microsoft Account before, the data is gone forever. That's the whole point of using BitLocker.

    If you are using a branded laptop, there are chances that the key is automatically saved to your Microsoft account. (Go to microsoft.com, sign in, then "Manage my account". Click the device name of your PC, and click "Manage BitLocker" if there are saved recovery keys exist - the page show keys of all your BitLocker-protected-devices regardless of which one you clicked before) I haven't backup the key before, but when I do these steps, I see the key with the "out of factory name" of my HP laptop there with the same key.

    Or you can try the long frustrating process of guess your PIN. For each time you guess it wrong a few tries, you'll have to wait for 8 hours before it'll let you try again.

    Good luck.

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