Cant upload files to sharepoint

Question

Good evening

I have a school Microsoft account which I have had since the middle of last year with no problems. Since the beginning of January it will now not let me upload files to SharePoint - sometimes it will let me upload 1 document - sometimes two per day!!!!!. Our ICT technician has checked my licenses and permissions and these are fine. The only thing that I have noticed after I have uploaded my one document is that power apps pops up on the task bar where uploading 1 file normally is - I then cannot upload anything else. My technician has removed the power apps license from my account but it is still there in spoint. It may have nothing to do with it? My dates and times are also wrong on my uploads even though the settings show English and London.

Nobody else in school has this problem - only me!!!!!Any ideas?

Answer 1

Hi Traci BAILEY,

May I know how you upload files to your SharePoint library?

There are several ways to upload files to library, please try the methods below, see if they work:

1.       Drag and drop files from File Explorer to document library- Drag and drop works best with Google Chrome.

·         Open the SharePoint site library.

·         On your computer, open File Explorer and navigate to the folder with the documents that you want to upload.

·         Drag the files to the space in the SharePoint library where it says drag files here. The library should display "+Copy" when you hover the file over it.

2.    Use Upload button to upload files and folders.

Besides, may I whether you can upload files in other SharePoint libraries or your own OneDrive for business? Please try upload files other libraries and OneDrive for business to confirm.

If the issue persists, please provide us with the following information:

1. If possible, please check with the other members of the site to verify if they can upload files without any problem.
2. Are you getting any error? Is so, please provide us with the screenshot.
3. To create and upload files and folders in a library, you must have contributor permissions to the library. May I know which permission you have? To confirm, click Settings (gear icon) on your SharePoint site, select Site Permissions>Advanced permissions settings, click Check Permissions under Permissions tab, enter your name and Check now, check the permission assigned to you. If you can’t check permission, please contact your site admin.

Kind Regards,

Neha

Answer 2

Hi Traci BAILEY,

Did you check the above reply? If you still need help, please update us.

Regards,

Neha