Possible to Answer Teams Call from Android Lock Screen

JayCarper-5747 356 Reputation points
2020-07-22T20:43:39.903+00:00

Is it possible to configure Teams and/or Android to be able to answer a Teams call from the Android lock screen? If so, how?

Thanks!

Microsoft Teams | Microsoft Teams for business | Other
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Leon Laude 86,026 Reputation points
    2020-07-22T20:51:08.717+00:00

    Hi,

    Yes it should work, however it is a global issue and only appears to be working on some Android versions or if you're using a Developer preview of Teams, you can follow along the thread below about the same question:
    https://techcommunity.microsoft.com/t5/microsoft-teams/android-app-incoming-calls-ring-on-handset-but-no-option-to/m-p/862884/page/2

    Best regards,
    Leon

    0 comments No comments

  2. Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff
    2020-07-23T06:41:23.793+00:00

    Hi JayCarper-5747,

    I’m afraid that it is not supported.

    I tested in my Android client. When the screen is locked, the coming Teams call was not shown on the screen and I cannot answer it.

    I also check the notification settings on my mobile and it has no problem.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.