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I work for a law enforcement agency and we tested shared PC mode with our computer services section. Initially, it removed the tested domain accounts after 7 days. With this test working, we installed the feature on all of the PCs in our jail as they are used by numerous people based throughout the day. We increased the time before removal to 90 days on those PCs as well as our test PC. Now the accounts on the test PC have surpassed 90 days without login and the accounts are not being removed. Due to internal policies and policies within our county and the fact that the jail is a 24/7 operation the PCs can't and don't go into sleep mode. We have also tried running the script that performs the user maintenance and should remove the accounts based on the parameters we set but the accounts remain on the test PC. We are currently running on Windows 10 enterprise 20H2. Are we missing a setting somewhere to have these accounts removed as intended?
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To make sure , I understood your steps, are you following steps on this document?
https://learn.microsoft.com/en-us/windows/configuration/set-up-shared-or-guest-pc
Check the event viewer and see if there is any log files there?
Are you using MEM or Windows Configuration Designer?
Are you using the same method to setup removal for 7 days and 90 days?
We used Windows Configuration Designer and followed the steps in the link you provided. The only thing that we are not able to do is use sleep mode. The location of the devices that we need the shared PC mode on is a 24x7 operation and there is no time when these systems go to sleep. We used the same provisioning to do the 7 day removal as the 90 day.
I currently have a VM set up for testing and if I change system date and let it run over the maintenance period the accounts are still not removed.
Just for test try different day, let say set it for 30 days and see if the problem persist?
I apologize for the very delayed response. We have tried different times/dates and the accounts are still not being removed.