Email with excel file sent but not received by recipients

Question

I´m having trouble sending an specific excel file. The email appears in the sent folder, but the recipients never receive it in any folder (inbox/spam/junk mail). I´ve tried many things already, like changing the name of the file, compressing it into a zip file, moving the contents to a new file, updating excel, sending it to different recipients, sending it from a different email. The only thing that seems to work is when I send it from a gmail account to another gmail account. However, I really need to send it to an outlook account, so this doesn´t solve my issue. I´m not sure if the issue comes from that specific excel file since it´s the only I´m having trouble with, or if it´s an outlook issue. I would appreciate some guidance in this issue as I´m currently running out of ideas.

Answer 1

Try uploading it to a file sharing site, like Google Drive or OneDrive and emailing a link to the file.

Answer 2

Hi, thank you. This does work, but I still need to be able to send it via email attachment because this is a report I send weekly to the team and they prefer to have it that way.

Answer 3

Some things work, and other things don't. If what you are doing doesn't work - change what you are doing.