Share via

403 error when access OneDrive

Anonymous
2021-07-28T00:39:00+00:00

Split from this thread.

Hello, Tin,

I have the same problem today - I can access all other apps, but I get error 403 when I try to go to OneDrive (I can access it on my computer as it is synced, but want to access it online for a specific reason.

I don;t want to have to switch between browsers, so can you suggest a better fix, please?

Microsoft 365 and Office | OneDrive | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2021-07-29T12:58:34+00:00

Hi, May, sorry to take so long to reply - one of my colleagues helped me get it sorted - thanks so much for your help. Sarah

Was this answer helpful?

0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-07-29T12:44:38+00:00

    Hi Sarah Brighton,

    May I know if you need further help?

    If so, please feel free to contact me. And I will further assist  you.

    Best Regards,

    May

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-07-28T09:47:06+00:00

    Hi Sarah Brighton,

    So sorry for this inconvenience caused to you.

    To narrow down this issue, you may try the following methods:

    1. Please try to clear the browser cache and make sure that they also select the Cookies and website data option.
    2. Please try to access the link using their web browser in InPrivate mode.

    If the issue persists, may I confirm the following information for a better understanding of your situation?

    1. If you are able to log in to Office.com and access your office file successfully?
    2. If you are able to sign into OneDrive using another device? e.g. your mobile device.

    Best Regards,

    May

    Was this answer helpful?

    0 comments