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Chart distorts when Enable Editing

Anonymous
2022-03-30T21:18:44+00:00

When I hit the enable editing button, some, but not all charts become distorted... squeezed into a very small narrow vertical frame that cannot be edited.

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-04-01T02:16:45+00:00

    Hi JFHanneman,

    We appreciate your feedback. We noticed that you will contact IT department and contact Microsoft Tech support, if so, if you have any updates, you can also post back and share the solution with us.

    At the same time, if you have any other questions, you can also post back and we will also try our best to help you.

    Best Regards,

    Sukie

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  2. Anonymous
    2022-03-31T18:44:01+00:00

    Thank you for your response. I am going to kick this issue back to the IT Department where I work, since it is on an Enterprise application, and not my personal application. I will let the administrator contact Microsoft tech support.

    Thank you

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  3. Anonymous
    2022-03-31T05:23:00+00:00

    Hi JFHanneman, Thank you for querying in this forum.From your description, it seems that some charts distorted in Excel file and you cannot edit them.If my understanding is right, for the situation you encountered, we do understand the inconvenience caused and apologize for it.We have also tested it on our side, we created a new Excel file and inserted charts, then we tried editing the charts and we cannot reproduce the same situation as yours.Given this situation, to better understand your situation and narrow down this issue, could you also provide the information below?

    1. May I know if all files have the same problem?
    2. Could you provide the product information and version of Excel? You can go to Excel > File > Account and provide the full screenshot of Account page.
    3. Could you provide the screenshot of distorted charts?
    4. You mentioned "hit the Enable editing", could you provide the position of Enable editing button?

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well! Best Regards, Sukie

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