365 on wrong email

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365 on wrong email

Anonymous

I purchased 365, but entered wrong email account. Can I move the account to the correct email?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Hi. I'm Kleber.

I'm happy to be able to help you. Please follow the steps below:

Step 1: access account.microsoft.com and login to your account;

Log into Microsoft account

Step 2: then select the tab "Your information";

Access account information

Step 3: in the profile information screen, click "Edit account information";

Step 4: then validate your identity again by receiving a code by email or cell phone;

Step 5: in the aliases configuration screen, click on "Add email";

Step 6: Choose between using an existing email address or creating an address with the outlook.com domain;

. Step 7: after entering the new email, go back to the configuration screen and click "Make main". The main address will be changed.

Kind Regards.

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365 on wrong email

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