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I Have problem with DNS At windows server 2012 R2

Alaa Ahmed 21 Reputation points
2020-07-23T07:26:43.337+00:00

i was setup new domain in my company and the server was stability but now i have many errors at DNS
And if i create new user or other user he cant join to any pc and type this message "we can't sign you in with this credential because your domain isn't available. Make sure your device is connected to your organization's network and try again> if you previously sign in on this device with another credential , you can sign in with that credential "
and my DNS log event this error ( screenshot attaching )13471-error-dns.jpg

And now what can i do to solve this problem ??!!
Thank you Microsoft Team

Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
1,026 questions
Accepted answer
  1. Dave Patrick 426.3K Reputation points MVP
    2020-07-23T12:11:38.753+00:00

    Please run;

    • Dcdiag /v /c /d /e /s:%computername% >c:\dcdiag.log
    • repadmin /showrepl >C:\repl.txt
    • ipconfig /all > C:\dc1.txt
    • ipconfig /all > C:\dc2.txt
    • ipconfig /all > C:\problemworkstation.txt

    and attach files to reply.

2 additional answers

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  1. Sunny Qi 10,911 Reputation points Microsoft Vendor
    2020-07-24T04:40:02.05+00:00

    Hi,

    Welcome the our new Microsoft Q&A Platform.

    I noticed that there are so many Event 408, 407 and 404 in your event viewer. Please kindly check if the following articles could help you.

    Event ID 408 - DNS Server Configureation

    Event ID 407 - DNS Server Service Status

    Event ID 404 - DNS Sever Service Status

    Regarding the error "we can't sign you in with this credential because your domain isn't available. Make sure your device is connected to your organization's network and try again, if you previously sign in on this device with another credential, you can sign in with that credential", please kindly check if the following articles could help you.

    we-cant-sign-you-with-this-credential-because-your-domain-isnt-available

    how-to-fix-we-cant-sign-you-with-this-credential-error

    Please note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does note guarantee the accuracy of this information.

    Hope my answer will help you. Thanks!

    --please don't forget to Accept as answer if the reply is helpful--

    Best Regards,
    Sunny

    1 person found this answer helpful.
    0 comments
  2. Manish Jha 236 Reputation points
    2020-07-23T11:15:33.6+00:00

    Was there any recent network change that was done on the server, Is the DNS service running fine on the server ?Have you tried to reboot the DNS server and then check on the DNS server service status ?