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Only lets me read documents even after purchasing office

Anonymous
2021-08-28T04:11:22+00:00

I had access to the Office programs through my university and used them daily for four years. I graduated in May and recently that subscription ran out and would only let me read documents in Word. Tonight, I purchased the Office program and installed all of the apps, however I still cannot edit documents. It allowed me to create the new office account with my school email address, as that is my primary one, so I am not sure if that is causing an issue? I really don't know what to do, I paid the $69.99 but still do not have access to any of the apps. How do I fix this?

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2021-08-28T04:48:00+00:00

    Hello Jesse,

    I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

    Did you sign in to activate the office software? In File > Account, click Change license button and sign in with the Microsoft account.

    >>

    It allowed me to create the new office account with my school email address,

    >>

    You might need to add an outlook.com alias to the account and use that to activate office.

    Microsoft's article on activation errors:

    https://support.microsoft.com/office/unlicensed...

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