9,261 questions
Accounts dissapeared
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 41%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
janina
1
Reputation point
I had my Instagram accounts using the Authenticator but now all my accounts are gone from the app and I can’t get the Instagram accounts to to show and therefore can’t log into my social media. Help!
Microsoft Security | Microsoft Authenticator
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack david 0 Reputation points2024-01-18T14:22:03.51+00:00 Hey! Losing access to your Instagram on the Authenticator app can be a headache, I know. Here's a quick fix: Check your Authenticator app settings. If your Instagram accounts aren't listed, add them back in. Head to Instagram login, choose two-factor auth, and use "Text message" or "Email" instead of the Authenticator app. Re-add your accounts afterward. If the accounts are still MIA, contact Instagram support. Share your situation, account info, and any helpful screenshots. Try those backup codes you got during two-factor setup for account recovery. Keep your account recovery info updated. If things don't improve, Instagram support has your back for personalized help.
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