Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello WLS-ITGuy,
Thanks for posting in Microsoft community.
Do you follow the steps in this article? We need to manually modify that CSV files.
This is an example.
User Name, First Name, Last Name, Display Name
******@domain.com,Nerissa,Le,Nerissa Le
We cannot add extra comma in the display name, And according to the setting, this can not be ignored. Sorry for the inconvenience.
If you still cannot import users via csv file, please provide some screenshots of the issue, thanks.
Best regards,
Nerissa