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OneNote can’t sync error E000006B ??

Anonymous
2021-09-04T13:20:40+00:00

Hey there

My OneNote can’t sync, it say this here

But my net is not disconneted this is okay

So Can somrene help me

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2021-09-07T01:13:46+00:00

    Same issue here. Can access notebooks in the web browser but not on iPad Pro, iPhone or MacBook app. Super annoying!!!!

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  2. Anonymous
    2021-09-06T09:18:35+00:00

    It look like it only

    OneNote for Windows 10, IPad and iPhone there is wrong with

    Not OneNote 2016

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  3. Anonymous
    2021-09-04T14:06:30+00:00

    Oh it is not a Android version but a IOS version of OneNote

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  4. Anonymous
    2021-09-04T13:56:02+00:00

    Dear Davir,
    I'm Renzo, I'll help you with your question.

    There is not many troubleshooting for Android devices version, basically you have to try with this in your device:

    But, you could try this:

    1. Verify in cloud if you have synced and updated your "notebooks", so, in any internet browser in inPrivate/Incognito mode (Ctrl+Shift+N), go to below link:
      https://onenote.com
    2. Access with your personal account, then you will see the list of all your notebooks, check out, if you have all updated, if so, you can try with following process at your mobile device:
    3. First, tap and hold OneNote app > App info > in bottom tap "Clear data" > All data, then uninstall OneNote App > Restart your Android mobile > then open PlayStore find last OneNote version and install it, next sign in with your personal account and sync your notebook and check behavior.

    If the error persist, probably it is because the section is too large, so in that case as a workaround you can split your section or a page in two or more sections / pages.

    So, if you Android is updated and the issue persist, you have to notify the bug with PG (product group), Open the app > in top-right click in ellipsis button > Settings > Send Feedback to Microsoft > I don't like something > you have to explain the issue there, and send it.

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