Bookings - Something Went Wrong

Question

We are having an issue printing a Calendar in Bookings. This is the error we are getting. It is all users and we have all cleared cache, etc.

Do know what this issue is and are others experiencing the same thing?

Answer 1

Hello Laure (y11838),

Thanks for your post ion this community.

Regarding your issue, could you please kindly let us know when this issue start to occurs? Is there any changes has been performed at your end recently?

We appreciate that you efforts from your end to troubleshoot this issue. To narrow down this issue, would also like to know have you tried to check this issue with connect your system with different open network (make sure there is no antivirus and firewall blocking Microsoft services). If you haven’t check with it, request you to kindly connect your one of the affected system with different network (switch with another network) and check if you found any difference.

Besides this, if you change your printer , does the same error occurs?

If same issue persist with different network, request you to kindly provide us one of the affected user account’s email id and .web logs by follow the below steps.

• Open any web browser and clear its cache first, now press F12 key and select Network tab. Only open Microsoft Booking and reproduced the issue.
• Once issue reproduced, export the result (use drop down arrow, as highlighted in the below screenshot) and save in .har file.
• 

For your privacy, we will send you Private Message for collecting above requested information. So kindly share all details there only. Your kind co-operation will be highly appreciated.

Thank you so much for your precious time stay safe and healthy.

Regards,

Ankita Vaidya