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Attachments Not Loading to Tasks

Anonymous
2021-11-11T17:19:41+00:00

Today I dragged two emails from my inbox into the Add Files section of a task in MS ToDo. They appear like they are still pending and are not becoming the blue .msg logos that happens normally. They look like they are loading but aren't actually doing anything. When I click them, nothing happens. I have closed and reopened ToDo, synced, and looked for updates in the MS Store.

Microsoft 365 and Office | To Do | For business

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  1. Anonymous
    2021-11-15T18:11:07+00:00

    I've tested this further and have found that it only happens with certain emails. I haven't determined what type of emails it happens with, but the ones that I show in the example won't attach to a task no matter what machine I'm testing it from. Other emails will attach. I also found 2 more emails that for some reason cannot be attached to a task. Seems like it is working with some and not with others.

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  2. Anonymous
    2021-11-13T10:47:25+00:00

    Hi Lcolatosti,

    What else can I help you with this issue?

    Regards,

    Rebecca

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  3. Anonymous
    2021-11-12T10:56:45+00:00

    Hi Lcolatosti,

    For your problem, I did the test in your way, but the test results did not show the same problem as you, so I suggest you try again with another network or PC. I look forward to your reply and I'm at your service at any time.

    Your understanding and cooperation will be highly appreciate.

    Regards,

    Rebecca

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