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Problem with RoboHelp

Anonymous
2022-01-27T18:25:12+00:00

When I use the Printed Documentation function in RoboHelp 2017, I get a Microsoft Word Security Notice, which I never got before. This ties up my process and fails to create a PDF file. This malfunction is putting me behind schedule.

How can I cancel the Security Notice and get back to my usual routine?

Microsoft 365 and Office | Word | For business | Windows

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  1. Anonymous
    2022-01-27T19:27:13+00:00

    Hi Lon Richardson,

    First, my pleasure to assist you.

    As per your description, please don’t worry, we can work together to narrow down and resolve the situation.

    When a document that you are working on contains a link to a suspicious website or when you try to open a file from a suspicious website. Microsoft Office helps protect you from these risks with settings in the Trust Center.

    If possible, could you please upload a screenshot of Microsoft Word Security Notice, so we can understand your exact scenario and provide our suggestion in a productive manner, perhaps some related screenshots will be helpful.

     In the meantime, please provide us the version information. To check version: Open Word>File>Account>Product Information and capture a full screenshot and share here (Please mask your private message for protecting your private message) and we will be tested on that version and verify the result with you.

    I appreciate your understanding and stay safe!!

    Best regards

    Waqas Muhammad

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