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Microsoft Sway - Cannot create new

Anonymous
2021-07-10T15:15:35+00:00

Hi,

Used Sway absolutely fine until today, now suddenly when trying to create a new Sway, I get the message "We're having trouble creating your Sway. Please check your internet connection and try again."

Internet connection is fine, and have tried on multiple connections and devices, as well as signing in and out of Office. Can open and edit existing Sways and have no issues with other 365 products like Forms.

Any help would be very much appreciated!

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  1. Anonymous
    2021-07-12T21:16:17+00:00

    I have the same problem. I cannot create a new SWAY. My internet connection is fine. What is going on?

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  2. Anonymous
    2021-07-12T10:12:03+00:00

    I have the same issue, I can read the existing SWAY documents just can't create new or Duplicate? I had an update this morning for Windows, is that the problem? - Some idea would be very welcomed.

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  3. Anonymous
    2021-07-14T22:58:26+00:00

    Same problem!! Urgent.

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