SharePoint document library with required content approval - files will only open read only

Question

Hi,

When we activated content approval for a document library, the documents can be edited in the browser, but when opened in desktop app they will only open read only. This happens both for draft, pending and approved documents.

Users have standard "Edit" permission level.
How to fix this?

Library settings:

Kind regards
Rikke

Answer 1

Hi,

It appears that it was OneDrive that caused the problem.

Un-syncing the document library in OneDrive solved it.

• Rikke

Answer 2

Hi Rikke Paulsen Dalsbo,

Welcome to post back if there are any updates on the issue.

Regards,

Clark

Answer 3

Hi Rikke Paulsen Dalsbo,

I go through the post carefully, based on the descriptions, it seems the when you open the files from Desktop, they are opened as read only. here are some suggestions for the issue:

1. Do you use any antivirus software? If you do, try turning off them temporarily and check the result, if this works, please try adding SharePoint site to white list of the software.
2. Check if you have signed in Office with same account for SharePoint in browser.

Additionally, could you please share information below with us?

1. Does the issue happen on other libraries?
2. Does the issue happen on all office files in the libraries?
3. Do you use any other information protection policies for your libraries?

Regards,

Clark