Windows 10 Feature Update failed with FindMigGatherApplyFailure

Question

Hello,

Hope everyone is well and good.

This is regarding the Windows 10 feature update deployment via SCCM. This is the upgrade rollout for all the clients machines from Win 10 1809 to 1909. However the 1909 rollout is not happening for some users. But we can able to see the Windows 10 1909 feature updates was successfully installed in Software center

Then we ran the SetupDiag tools on couple of machines and we were able to see the below output. Could anyone provide any update so what could be the issue in this case.

Matching Profile found: FindMigGatherApplyFailure - A9964E6C-A2A8-45FF-B6B5-25E0BD71428E

SetupDiag version: 1.6.2107.27002
System Information:
Machine Name =XXXXX
Manufacturer = TOSHIBA
Model = PORTEGE Z30-C
HostOSArchitecture = 2057
FirmwareType = UEFI
BiosReleaseDate =
BiosVendor = Version 6.30
BiosVersion = Version 6.30
HostOSVersion = 10.0.17763
HostOSBuildString = 17763.1.amd64fre.rs5_release.180914-1434
TargetOSBuildString = 10.0.18362.1137 (19h1_release_svc_prod1.200924-1746)
HostOSLanguageId =
HostOSEdition = Enterprise
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 12/08/2021 15:57:05
UpgradeEndTime = 12/08/2021 18:15:42
UpgradeElapsedTime = 02:18:37
CV = JcEe9PqP3Ealw4Re
ReportId =

Error: SetupDiag reports Migration Gather/Apply operation failure.
Last Phase: Safe OS

Last Operation: Add boot entry for C:\$WINDOWS.~BT\NewOS\WINDOWS. Locale = en-GB
Migration Operation: apply
Migration Obejct: HKLM\SYSTEM\CurrentControlSet\services\EDPA []
Error: 5

Refer to "https://learn.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Recommend you move or delete the object specified "HKLM\SYSTEM\CurrentControlSet\services\EDPA []" and try the update again.

Last Setup Phase:
Phase Name: Safe OS
Phase Started: 12/08/2021 17:52:48
Phase Ended: 01/01/0001 00:00:00
Phase Time Delta: 00:00:00
Completed Successfully? False

Last Setup Operation:
Operation Name: Add boot entry for C:\$WINDOWS.~BT\NewOS\WINDOWS. Locale = en-GB
Operation Started: 12/08/2021 18:15:42
Operation Ended: 01/01/0001 00:00:00
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False

Answer 1

Hi @Dinesh Vinay ,

Just checking, have you check the UpdatesDeployment.log to see if the updates was installed successfully?
The log will record a post-reboot detection scan after computer restarts, the scan verifies that updates are installed and raises state messages for the update and deployment to indicate that updates are installed and that enforcement was successful.
We could find the statements like the following screenshot:

For more details, please refer to this link:
https://learn.microsoft.com/en-US/troubleshoot/mem/configmgr/track-software-update-deployment-process#deployment-evaluation-and-update-installation-on-clients

If it doesn’t show the updates is installed successfully, we could refer to the output after running the SetupDiag.
It mentioned that:

Refer to "https://learn.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Recommend you move or delete the object specified "HKLM\SYSTEM\CurrentControlSet\services\EDPA []" and try the update again.

Maybe we could move the registry key mentioned in the output and try to install the updates again.

Hope the above information can help you.

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