How to change the default verification method for two-factor authentication for a Microsoft 365 account

Question

Hi All,

I am facing some difficulties changing the default verification method for an account that I am currently managing.

I found a helpful article explaining how to “Change your two-step verification method and settings”, but what I am lacking is a screenshot showing where do I specify what options are made available for my organization:

"From the Additional security verification page, select the method to use from the What's your preferred option list. You'll see all of the options, but you can select only the ones that are made available to you by your organization."

Can someone please explain to me how to navigate to this “What's your preferred option” menu? I am having troubles finding it.

"From the Additional security verification page, select the method to use from the What's your preferred option list. You'll see all of the options, but you can select only the ones that are made available to you by your organization."

A screenshot would be very helpful.

I do know where to change my preferrences from, once it has been configured.

Answer 1

Hi，Radko

According to your description and screenshot, please be kindly to navigate to this https://account.activedirectory.windowsazure.com/proofup.aspx?proofup=1 and give an attempt for change your prefer option.

The below picture for me is working well though.

Please feel free to contact us if there's an update.

Regards,

Zed

Answer 2

Hi，Radko

We would like to know if there' an update from you.

Regards,

Zed

Answer 3

Hi Zed,

Your guidance was very helpful, thank you.

Regards,

Radko